Code of conduct
We want all of our buses to be friendly, safe, and inclusive for everyone. To achieve this, we ask you to take responsibility for your own behaviour.
You have the right to:
- Be treated with respect
- Receive friendly and courteous service
- A safe, clean and comfortable travelling environment
This means that you will not:
- Threaten, bully or harass other people on the bus
- Swear or use bad language
- Eat, drink, vape or smoke on the bus
- Tag, graffiti or damage the bus in any way
- Exhibit anti-social or disorderly behaviour
You are responsible for:
- Respecting other peoples’ rights
- Paying the correct fare
- Following any reasonable instructions from the driver and/or another company representative
- Good behaviour
- Telling us if you see anyone damaging the bus
Please follow this Code of Conduct so everyone can have a pleasant journey. If you don’t comply with the Code of Conduct, it may result in removal of your right to use the bus and/or prosecution for unlawful behaviour.
