Transport in the Bay of Plenty under Alert Level 1

Transport in the Bay of Plenty under Alert Level 1

Published: 9 June 2020


The Government has announced that New Zealand moved to Alert Level 1 at 11.59pm on 8 June 2020.

The Government has advised that at Alert Level 1 people can travel, but should do it in a safe way and keep a record of their journey.

There are no physical distancing requirements at Alert Level 1.

People should be discouraged from travelling if they are unwell.



Bayhopper services will remain free until the Bee card is implemented in late July 2020.



Vehicles will continue to be cleaned regularly in accordance with Ministry of Health guidance.  All of our bus operators have completed germ shield fogging on all buses. The antibacterial spray coating is effective in destroying germs that come into contact with surfaces and has been used for MRSA, Norovirus and H1N1 type viruses.  Bus operators have also increased their daily cleaning regime of the buses.


School buses for Tauranga 

Bay Hopper school bus services will return to normal capacity under Alert level 1

Vehicles and surfaces will be sanitised daily. 

Bus lists must be maintained for contact tracing purposes.  As per Ministry of Education advice, schools will be responsible for these lists.  Please contact your school if you have questions concerning contact tracing.


Total Mobility

Total Mobility services are available at alert level 1.  Fare subsidy increase will remain in place until 30 June 2020.  Additional info is found on our Total Mobility Alert level 1 page


More information

All information and updates will be posted to our website under Latest News or Service Updates.  If you cannot find the information you need on our website our call centres are open and customers can speak to us by calling 0800 4 BAYBUS (0800 4 229 287) Call centre hours between 6 am and 10 pm Monday to Sunday. 

The best place to find the latest information about the COVID-19 situation in New Zealand is on the Government’s special COVID-19 website at



On behalf of BOPRC Transportation team and all hard-working bus and cleaning staff and bus drivers, thank you for your patience and understanding.