Total Mobility

Total Mobility is a nationwide scheme that subsidises taxi services to people with serious mobility constraints that prevent them from using public transport.

It provides:

  • vouchers that discount the normal taxi fare by 50%
  • funding to help purchase and install wheelchair hoists in taxi vans
  • payment to the owner of the vehicle for every hoist trip made.

In the Bay of Plenty the Total Mobility scheme is run by Bay of Plenty Regional Council.

Scheme users are issued with a book of taxi vouchers which you can obtain from your regional Total Mobility coordinator.

Make sure you are registered with the coordinator at least 10 days before a planned trip, which will allow time for vouchers to be posted if required.

The scheme The vouchers allow for a 50% discount on taxi fares. The user is required to pay the other half of the fare to the taxi driver, at the time the trip is taken. Users of the scheme must carry a Total Mobility photo ID card to be able to use vouchers.

For more information about the Total Mobility scheme, contact us: