How do I find out the the balance on my Smartride card and top it up?

Your card balance is on your bus ticket, above the date - next to the word "REMAINING".

You can top your card on the bus, (cash only).  Tell the bus driver the amount you want the card topped up with.

For users of the Tauranga Bayhopper and Schoolhopper networks only, cards can also be topped up at the Tauranga iSite on the corner of Wharf and Willow Streets which has eftpos facilities.

  • The minimum top up amount is $10
  • The maximum amount you can have on your card is $99.

Please remember that your Smartride card is your responsibility. The bus company, the bus driver or Bay of Plenty Regional Council are not liable if you lose your card.