What is a Bee Card?
Bee Card is the prepay travel smartcard for nine regions of New Zealand. The Bee Card can be used for local public transport in Northland, Waikato, Bay of Plenty, Hawke's Bay, Taranaki, Manawatu-Whanganui, Nelson, Otago and Invercargill.
When will the Bee Card be able to be used in the Bay of Plenty?
Go live will be 20th July, Eastern Bay (including Kawerau, Ōpōtiki, and Whakatāne) Rotorua, Ōmokoroa and Katikati. 27th July is the go live date for Tauranga.
Where can I get a Bee Card from?
The easiest way to get your new Bee Card is to go online at beecard.co.nz and have it posted to you free of charge (could take up to 10 working days).
Alternatively, pick up your Bee Card from a bus driver and register the card online at Beecard.co.nz, or pick up from a Bay of Plenty Regional Council office at:
- 5 Quay Street Whakatāne
- Corner Fenton & Pukaki Streets Rotorua
- Regional House, 1 Elizabeth Street Tauranga
We’re working on having Bee Cards available at more locations across the region. Detail will be provided on Baybus.co.nz/beecard.
Will customers be able to transfer the balance from their existing card to the Bee Card?
Yes, you can transfer balances to your registered Bee Card starting from 6th July, up to the end of October 2020. We will process balance transfers as quickly as we can, but please be aware that this could take up to 10 working days. It’s likely we will have around 25,000 to process, so there is quite a bit of work to do.
CityRide cards (Rotorua)
Because of the way the CityRide card system works, the only way for the remaining balance to be transferred from your CityRide card to your new registered Bee Card is to bring both your old CityRide card and your new registered Bee Card into the Bay of Plenty Regional Council office on the corner of Fenton and Pukaki Streets Rotorua.
If you have not got a Bee Card, the best way is to get one off Beecard.co.nz (it could take up to 10 days for the Bee Card to arrive), or you can get one from a bus driver or our office.
SmartRide cards (Tauranga, Eastern Bay, Ōmokoroa and Katikati)
The easiest way to transfer the remaining balance from your SmartRide card is to fill out the balance transfer form online. Note, you must have a registered Bee Card to use this form. If you have not got a Bee Card, the best way is to get one off Beecard.co.nz (it could take up to 10 days for the Bee Card to arrive), or you can get one from a bus driver or our office.
If you can not complete the transfer online, bring your SmartRide card and your Bee Card in to one of the following Bay of Plenty Regional Council offices and we’ll get you sorted.
How long are fares free for?
Fares will remain free until 20th July in the Eastern Bay (including Kawerau, Ōpōtiki, and Whakatāne) Rotorua, Ōmokoroa and Katikati.
They will be free until 27th July in Tauranga.
What are the benefits of the Bee Card to the passenger?
It’s faster. Passengers don’t have to wait in line to pay the bus driver. For concession holders’ e.g. SuperGold card holders, school children, they won’t have to show their ID.
Why is the system changing?
The previous system was old and the tag on/off data will provide BOPRC with better information on where people are travelling to and from to assist with network planning and improvements.
How much does a Bee Card Cost?
For a limited time there is no charge for the Bee Card when you order it online (a minimum topup of $5 dollars applies - except for SuperGold holders where the minimum top-up does not apply).If you pick up a Bee Card in person, there will be no charge during the promotional period.