For Bee Card information please use our newly developed Bee Card Frequently Asked Questions:

Bee Card FAQs

 

For all enquiries

Phone: 

0800 4 BAYBUS (0800 4 229 287)

Call centre hours between 6 am and 10 pm Monday to Sunday (except Good Friday and Christmas Day).

 

support@baybus.zendesk.com 

Address:
Bay of Plenty Regional Council
5 Quay St
PO Box 364
Whakatane, NZ

 

Bay of Plenty Regional Council contracts the following bus operators to operate the various services.  

For lost property please contact the operators on the numbers below.

Feedback Form

Please let us know your feedback about the Bayhopper, Cityride or Schoolhopper buses here.


NZBUS

NZBUS

Greerton Depot

305 Chadwick Rd

Greerton

Tauranga

0800 200 569

Counter.Tauranga@nzbus.co.nz

NZ Bus Ltd is contracted to operate the following services for the Bay of Plenty Regional Council:

  • Tauranga Urban and Te Puke services  on the Bayhopper Western Bay bus network
  • Specific school bus routes in Tauranga

 

Ritchies Rotorua Base

Ritchies Rotorua Base

146 Riri Street
Rotorua 

Phone: 07 347 0098

Ritchies Rotorua Base  is contracted to operate the following services for the Bay of Plenty Regional Council:

  • Cityride Rotorua
  • Murupara to Rotorua
  • Regional Tertiary/Commuter Services - 102 Rotorua to Tauranga, 104 Murupara to Rotorua, 105 Tauranga to Rotorua
Uzabus

Uzabus

Uzabus Eastern Bay of Plenty, 11 Te Tahi St, Whakatane,  Phone: 07 308 6169, is contracted to operate the following services for the Bay of Plenty Regional Council:

  • Bayhopper Eastern Bay
  • Potaka - Opotiki
  • Regional Tertiary/Commuter Services - 101 Whakatane to Tauranga

Uzabus Tauranga, 12 Alach Street, Tauranga 3112, Phone  0800 892287 operates the following service for the Bay of Plenty Regional Council:

  •  Bayhopper Katikati and Omokoroa
  •  Regional Tertiary/Commuter Services - 103 Katikati to Tauranga
ND Kiwi Tours

ND Kiwi Tours

ND Kiwi Tours
3 Mulgan Street
Katikati

Phone: 07 549 2986
Website: ndkiwitours.co.nz/other-services/town-connector-bus-service

ND Kiwi Tours is contracted to operate the Town Connector bus service linking Katikati, Waihi Beach and Waihi.

Cross Country Rentals Rotorua

Cross Country Rentals Rotorua

is contracted to operate the following services for the Bay of Plenty Regional Council:

  • Mamaku Village Connector

Cross Country Rentals Roturua
286 Te Ngae Road, Rotorua
Phone: 0800 777 994
info@crosscountryrentals.co.nz