Smartride Card

A Smartride card is a reusable prepay smartcard which can be used for travel, saving you the hassle of carrying cash and gives a discount on the regular cash fares on our urban services and some rural services.

For Tauranga Bayhopper and Schoolhopper services purchase the Smartride card from the bus driver, (cash only) or at the Tauranga iSite on the corner of Wharf St and Willow St. The minimum cost is $10 and the card will come loaded with $10 credit ready to use.

For the Rotorua Cityride service Smartride cards must be purchased from the bus driver, (cash only). The cost is  $17.20 and the card will have $10 credit loaded ready to use.

For all other bus services please ask your bus driver if Smartride cards are available on the service.

Please remember that your Smartride card is your responsibility. The bus company, the bus driver or Bay of Plenty Regional Council are not liable if you lose your card.

  • Bayhopper Tauranga
  • Schoolhopper
  • Cityride Rotorua
  • Bayhopper Katikati and Omokoroa services
  • Bayhopper Eastern Bay (Whakatane to Ohope only)
  • Bayhopper Te Puke
  • Bayhopper Eastern Bay (Whakatane, Kawerau, Opotiki to Tauranga - Discount does not apply)
  • Bayhopper Te Puke (Discount does not apply)

 

Your card balance is on your bus ticket, above the date - next to the word "REMAINING".

You can top your card on the bus, (cash only).  Tell the bus driver the amount you want the card topped up with.

For users of the Tauranga Bayhopper and Schoolhopper networks only, cards can also be topped up at the Tauranga iSite on the corner of Wharf and Willow Streets which has eftpos facilities.

  • The minimum top up amount is $10
  • The maximum amount you can have on your card is $99.

Please remember that your Smartride card is your responsibility. The bus company, the bus driver or Bay of Plenty Regional Council are not liable if you lose your card. 

 

You can pay for as many people as you like on your Smartride Card or let someone else use your card.   

The card is your responsibility.

If it is registered then the card can be hotlisted (the card is cancelled so it can't be used by anyone).

If you can prove that you are the registered owner (with the original proof of purchase receipt given to you at time of purchase) then we can transfer the unused balance to a new card and send it to you.

Sorry, we are unable to register Rotorua Smartride cards at this time.

 

Fill out the form below to register your Smartride card.

If you lose your registered card, please call 0800 884 880 and we can transfer any remaining credit to a new card and have it sent out to you. We recommend making a note of your Smartride card and keeping it somewhere safe - a photo on your phone is the easiest way.

Sorry, we are unable to register Rotorua Smartride cards at this time.

This is the five digit number on the back of the card
(Optional)

Please let us know. Phone 0800 422928 and we will call you back asap.

This could damage the chip which is inside the card and stop it from working. We recommend you use a card holder or keep the card in your wallet.


Tauranga/Eastern Bay of Plenty Smartride Cards

The following cards may be used on Tauranga and Eastern Bay of Plenty services

  

  

Rotorua Smartride Cards