Accessible Transport
Could you or someone in your household use support getting from A to B? Services available year-round include 100% discount on our buses for people who meet the criteria.
Accessiblity concession
The Accessibility Concession provides free public transport across the Bay of Plenty for anyone who is permanently unable to drive and meets the eligibility criteria.
The impairment can be physical, intellectual, psychological, sensory or neurological. Applicants need to be assessed by an approved assessing agency to receive the concession.
Anyone of any age can apply for the Accessibility Concession.
Accessibility Concession members who are assessed as being unable to travel independently by bus may also receive free transport for their companion, with the Accessibility +1 Concession.
To be eligible for the free travel you must be assessed by an approved assessor.
Accessibility on the bus
There is wheelchair access on all Bayhopper Tauranga and Cityride Rotorua urban buses and majority of Eastern Bay of Plenty buses. Which means that we aim to ensure they are accessible for the diversity of all of our passengers.
Find out more information about the different accessibility features of our buses.
Accessible timetables
Large print accessible timetables have been developed with guidance from Blind Low Vision NZ and are available for all routes.
To download your large print timetable:
- Visit baybus.co.nz
- Search for your bus route
- Click the download button and select the accessible timetable option
Have questions on the Accessibility Concession or Accessibility + 1 Concession?
You can contact us on 0800 4 229 287 (0800 4 BAY BUS) or by email at ac.admin@boprc.govt.nz